Delivery Service
At Mason & Magnolia, we understand the importance of providing exceptional service and a seamless delivery experience for our customers. That’s why we offer a white glove delivery service for your convenience. Our white glove delivery policy outlines the details and expectations of this premium service. A lot of furniture is heavy or awkward and often requires expert setup or assembly. Our experienced delivery team will bring the piece into your home, perform any required set-up or assembly, and remove all the packaging materials. All you have to do is tell them where to put it! We highly recommend this service.
Please call us at (864) 963-2912 or e-mail masonandmagnoliagreenville@gmail.com for more details.
Mason & Magnolia Delivery Policy
Please Read The Delivery Policy Completely- Before delivery can be scheduled, the sales order must be paid in full.
We will make every effort to deliver your furniture in a timely and professional manner.
Delivery Process:
Our specialized delivery team will handle the entire delivery process from start to finish.
They will transport your furniture with the utmost care, ensuring it arrives in pristine condition.
Our delivery team will bring the furniture inside your home and place it in the desired room, following your instructions.
Assembly and Set-Up:
As part of our white glove delivery service, our delivery team will assemble and set up the furniture for you. This saves you time and effort allowing you to enjoy your new furniture right away.
Packaging Removal:
Our delivery team will remove all packaging materials, including boxes, plastic wrap and, styrofoam from your home.
This helps keep your space clean and clutter-free from the moment of delivery.
Customers Responsibilities:
Ensure that someone over the age of 18 is present at the time of delivery.
Prepare the space where the furniture will be placed. Please be sure that there is a clear path from the point of entry into your home to the room where your new furniture will be placed. DUE TO LIABILITY ISSUES, WE CANNOT MOVE YOUR EXISTING FURNITURE, ANY ELECTRONICS, TVs OR COMPUTERS.
FLOORS - Carpet, tile, wood, or laminate floors can be damaged or soiled. It is the customer's responsibility to lay down rugs, cardboard, blankets, etc. to protect their floors. MASON & MAGNOLIA IS NOT RESPONSIBLE FOR DAMAGED FLOORS.
Please note that our White Glove Delivery policy may be subject to change or modification at any time. Any updates will be communicated to you in a timely manner.
We strive to provide the best possible delivery experience for our valued customers. If you have any question or concerns regarding our white glove delivery service or policy please do not hesitate to contact us at 864-963-2912.