All warranties, if any, on merchandise are from the manufacturer. Only the manufacturer and not Mason & Magnolia shall be liable for performance under such warranty unless Mason & Magnolia furnish the buyer with a written warranty.

Warranties apply to furniture which is subject to normal use in the home and not to defects that are a result of negligence, misuse, accidents, or pet damage, warranty is not valid if the furniture or appliance is used in a commercial, industrial, or institutional setting.

Manufacturers of upholstery fabrics do not warrant wearability, pilling, or color fastness.

Vacuum the upholstered surface with a soft brush attachment weekly to remove dirt and dust that can cut threads or wear fibers. Fading, pilling, and shading are characteristics of certain types of fabrics and are not defects. The pilling may be removed with a shaver. Upholstery should be kept out of direct sunlight.

All seat cushions should be turned and rotated (if reversible) after every vacuuming (at least every few weeks). This will help stop your cushions from twisting and provide even wear. If twisting does occur, simply open the zipper and pull the fabric around by hand. Zippers are there for ease of assembly by the manufacturer. Do not attempt to remove covers or to machine wash.

Leather items can be wiped with a soft dry cloth. We recommend, for the best care of your leather, the purchase of leather protection from Mason & Magnolia at the time of your purchase of leather upholstery. Leather furniture should be kept out of direct sunlight and away from any heat source.

Nature loves to be creative and, as a result, no two pieces of leather are identical. Even the same hide has shade differences due to the higher or lower density of the material's fibrous structure. As well, there will be distinctive marks from barbed wire nicks, branding, scratches, and even insect bites. These give each piece of leather upholstery a personality all of its own.

Only true leather can boast these marks and they are not considered to cause for a warranty claim.

Dust regularly with a soft clean cloth, or slightly moistened with a natural polish. Avoid polishes containing petroleum products, since they may damage the finish. Even dust may be abrasive, so always dust with the grain and not across it.

Avoid putting furniture in direct sunlight, since it may bleach the finish.

Commercial glass cleaners may discolor brass or chrome finishes.

Be sure to always use felt discs, placemats (without rubber backing), coasters, etc., when placing lamps, glasses, hot objects, etc., on table tops.

Despite modern, water-resistant finishes, it is very important that water not be allowed to stand on top of finishes or in decorative router lines.

When storing table leaves, always lay flat beneath a bed or somewhere out of the way. Standing on end will cause them to warp.

All wood grains absorb stains differently. Inch by inch, there will always be varying degrees of light and dark tones throughout. This is the characteristic that makes your piece beautifully unique.

Tilting back in chairs when sitting in them is dangerous and will loosen the glue joints. This practice should be strictly discouraged. Also, avoid standing on chairs or hooking your heels on the cross supports of the chair base. Remember, decorative wood spindles are fragile and will break if subjected to undue stress.

Modern technology has improved much in the way furniture is produced; modern glues are less susceptible to drying up, modern finishes have greater resistance to marking, and expensive carved molding can be produced for a fraction of the price. The one thing modern technology hasn't improved is wood.

Although wood has its beauty, it is far from perfect. It's the nature of wood to have knots, mineral deposits, wormholes, and unusual grain patterns. Each piece is as individual as a fingerprint and will take the stain slightly differently even two boards from the same tree. This is inherent to wood and is not a defect unless it interferes with the product giving satisfactory service.

It should also be remembered that manufacturers, striving to obtain a particular "look", incorporate wood's imperfections and other slight irregularities into the finished product. This is especially true of more casual styles like country. If such production "flaws" are objectionable to you, we would be happy to assist you in finding a style that’s right for you.