Delivery Service

 

Mason & Magnolia offers white glove delivery service. A lot of furniture is heavy or awkward and often requires expert set-up or assembly. Our experienced delivery team will bring the piece into your home, perform any required set-up or assembly, and remove all the packaging materials. All you have to do is tell them where to put it! We highly recommend this service. It comes with one year in home service for manufacturer’s defects.

There is a cost associated with this service but we think it’s well worth it.

Please call us at (864) 963-2912 or e-mail masonandmagnoliagreenville@gmail.com for more details.

Mason & Magnolia Delivery Policy

Please Read Delivery Policy Completely

We will make every effort to deliver your furniture in a timely and professional manner. Delivery & Setup is defined as transporting your purchased products, where they will be unboxed, assembled and placed in your home. Smaller items will be assembled in our warehouse prior to loading. All packaging materials will be removed from your premises after furniture placement has been completed.

  • Before delivery can be scheduled, the sales order must be paid in full.

  • If more than one delivery is performed, there will be another delivery fee applied to your sales order.

  • On the day of delivery, the driver will call you 30 minutes to one (1) hour prior to delivery. Someone must answer the phone and someone over the age of 18 must be available to receive the delivery. If no one is home to accept delivery, you will have to reschedule for the next delivery date and a second delivery fee will be applied.

  • Customer must have the space prepared to accept the delivery upon its arrival. Please be sure that there is a clear path from the point of entry into your home to the room where your new furniture will be placed. DUE TO LIABILITY ISSUES, WE CANNOT MOVE YOUR EXISTING FURNITURE, ANY ELECTRONICS, TVs OR COMPUTERS.

  • FLOORS - Carpet, tile, wood or laminate floors can be damaged or soiled. It is the customer's responsibility to lay down rugs, cardboard, blankets, etc. to protect their floors. MASON & MAGNOLIA IS NOT RESPONSIBLE FOR DAMAGED FLOORS.

  • All items, including merchandise that is NOT set up by our delivery crew, should be inspected at time of delivery and ANY DAMAGES MUST BE NOTED ON THE SALES ORDER AT TIME OF DELIVERY.

  • A 48 hour cancellation notice MUST be given or the delivery fee is FORFEITED.